Found issue — need yes/no
Short hold with a clear ask.
Hi Jordan — I found something that wasn’t in the original scope. I can fix it while I’m here, but I need your okay first. Want me to proceed or leave it for another time?
Need your approval to continue
Need a need your approval text when the scope changes mid-job? You found something extra or a different fix — pause, say what you found in plain words, and wait for a yes or no before you spend more time or money. This is the decision gate; Extra work is the fuller “here’s what we found” narrative.
Swap Jordan for their name. Give a rough cost or time only if you’re sure. Don’t keep working while you wait.
When to use this
- You hit a change or add-on and need an explicit yes before continuing.
- You’re pausing on site (or stopping) until they reply.
- Not a long “found more work” story alone — use Extra work for that angle; this page is the yes/no hold.
- Not a full cancel or reschedule of the visit — use Cancel today or Reschedule.
Rough cost attached
You have a number.
Quick update: to do this right I need to add [X]. About $[amount] / roughly [time]. Reply YES to approve and I’ll continue, or NO and I’ll wrap what we already agreed.
Pause until you reply
Emphasize you’re not guessing.
Hi — I’m paused on this until I hear from you. No extra work without your approval. Text me when you can.
Photo + ask
Show the issue, ask once.
Sending a photo of what I found. I recommend fixing it now. Approve and I’ll do it today, or say hold and we’ll schedule separately.
Got your yes — continuing
Acknowledge approval.
Thanks — got your approval. Continuing now and I’ll update you when it’s done.
How to send it
Copy one message, swap in the real name and details, and send from your own phone or email. Keep it to a few sentences. If they need a different topic, use a Related link below instead of mixing two subjects in one text.