Client Messages

Client messages you can copy

Library

Sorry for the delay / late reply

Need a “sorry for the delay” or late reply text to a client? You saw their message late. Apologize once, then answer what they asked — don’t pad it with excuses.

Keep the apology short. The answer is the point.

Simple late reply

Use when you finally have the answer.

Hi Jordan — sorry for the delay getting back to you. Yes, Thursday at 10 still works. See you then.

Missed it over the weekend

They wrote Friday. You’re answering Monday.

Hi Alex — sorry I missed this over the weekend. I’m free Wednesday afternoon or Friday morning if either still works for you.

Took longer than it should

Own it without a long story.

Sorry this took longer than it should. I have the quote ready — $180 for the visit. Want me to hold a day this week?