New number, from the new phone
Send from the new line.
Hi Alex — it’s Sam from Bright Home Cleaning. This is my new work number. Please save it — I’ll use this one for scheduling and reminders from now on.
New phone number / save my new number
Switched to a new business number or a second phone for work? Send one short text from the new number so clients can save it right away. Say who it is, say the old number is going away, and give a date if you have one.
Send this from the new number so they can save it straight from the message. Swap Alex for their name and use your real business name.
When to use this
- You got a separate work phone or a business line and want clients to use it.
- Your old number is being shut off or will stop taking work texts.
- A client keeps texting your personal number and you want to move it over.
- Not for changing your hours or rates — use Rate change or Holiday.
Old number shutting off
Give a date.
Hi Alex — quick heads-up: my old number stops working on November 1. This is my new number for everything going forward. Thanks for saving it!
Move off a personal number
Polite, firm.
Hi Jordan — for scheduling, please text me at this number instead of my personal phone. It helps me keep every client’s visits in one place. Thanks!
Short version
One line.
Hi Alex, Sam here — new work number. Please save this one and delete the old one when you get a chance.
Reply on the old number
They texted the old phone.
Got your message — thanks! Just a reminder that my work number is now the new one I sent last week. I’ll reply from there.
How to send it
Copy one message, swap in the real name and details, and send from your own phone or email. Keep it to a few sentences. If they need a different topic, use a Related link below instead of mixing two subjects in one text.