Take it off
Short. You received it. You won’t come.
Got it — I’ll take tomorrow off my calendar. No charge. Text when you want to book again.
They need to cancel
They’re the ones calling it off. Confirm you heard them and that you won’t show up. Don’t turn it into your own cancel, and don’t offer two new times in the same text. They-cancel text confirms their cancel — you’re not canceling on them.
Name the visit they’re dropping. Don’t rebuild the calendar here.
When to use this
- They’re calling off the visit — confirm you heard.
- Don’t offer two new times unless they ask (that’s Reschedule).
- Mention cancellation policy only if you actually have one.
- Keep it short so they don’t feel lectured.
Name the day
So they know you cancelled the right one.
Hi Jordan — I saw you need to cancel Thursday. Consider it cancelled on my side. I won’t come by.
Don’t hold the slot
You’re not keeping a maybe on the books.
Thanks for the heads-up. I’ll skip today’s visit. The slot is open; I won’t hold it unless you ask.
No fee this time
Goodwill cancel.
Got it — canceling today’s visit. No fee this time. Text when you want to rebook.
Policy reminder, still kind
You enforce once.
Thanks for letting me know. Per the 24-hour policy there’s a half-visit fee; I’ll invoice that separately. Hope the rest of your week eases up.
How to send it
Copy one message, swap in the real name and time, and send from your own phone or email. Keep it to a few sentences. If they need a different topic, use a Related link below instead of mixing two subjects in one text.