Client Messages

Copy-paste texts for clients

Library

Weekend / after-hours — and closed on Monday

You’ll answer later, and you’re saying so without being cold. A short after-hours reply sets expectations so they don’t keep waiting.

Name when you’ll actually reply. Don’t promise morning if you mean Monday.

When to use this

Evening — reply tomorrow

Day job is done.

Hi — I got your message. I’m offline for the evening and will reply in the morning. If it’s urgent, text URGENT and I’ll prioritize.

Weekend hold

Saturday/Sunday ping.

Thanks for the text — I’m offline for the weekend and will get back to you Monday. Appreciate your patience.

After-hours with a window

You have a specific reopen time.

Hi Jordan — after-hours here. I’ll reply after 8am tomorrow. For same-day booking changes, text before 7pm when possible.

Holiday-adjacent

Bridge day or early close.

Hi Alex — wrapping early today for the holiday. I’ll reply first thing DAY. Thanks for understanding.

True emergency exception

Rare; keep the bar high.

I’m offline tonight, but if this is a true emergency (active leak / lockout / safety), call me at YOUR_NUMBER. Otherwise I’ll reply in the morning.

Closed on Monday (or any weekday off)

A standing day off — or just this Monday — is the same idea as after-hours: say you’re off, name when you’ll reply, and move anything already booked on that day.

Weekly closed Mondays

Standing rule. Every Monday is off.

Hi — I’m closed on Monday every week. I’ll get back to you Tuesday. If it’s urgent, text again with URGENT.

This Monday only

One-off. Next Mondays are normal.

Hi Alex — I’m closed on Monday this week only. I’ll reply Tuesday. Your usual visits stay on the calendar after that.

Closed Monday, reopen Tuesday

Name when you’re back.

Closed on Monday. First day back is Tuesday — I’ll answer then. Anything already booked for Tue–Fri still happens.

Already booked Monday move

A visit was on the closed day.

Hi Jordan — I’m closed Monday, so we need to move your visit. I can do Tuesday at 10 or Wednesday at 2. Which works?

Clients who always text Mondays

Train the habit once.

Quick note: I’m closed every Monday. I’ll answer Tue–Sat. Thanks for texting then when you can.

Closed-day auto-reply / voicemail

Set it once on your phone.

Thanks for your message. I’m closed on Mondays and will reply Tuesday morning. For anything already booked this week, no action needed — it’s still on.

How to send it

Copy one message, swap in the real name and time, and send from your own phone or email. Keep it to a few sentences. If they need a different topic, use a Related link below instead of mixing two subjects in one text.

Keep it usable

One idea per text. Put the action in the first sentence (the time, the yes/no, or the amount). Names like Alex and Jordan are stand-ins — swap them. If the situation changed, pick a different page from Related instead of editing this one into a mash-up.