Library
Thank you for your patience
The wait is over — or almost. Thank them for hanging on, then say what’s next so the thread doesn’t stall.
Name the real delay if you can. Skip the essay.
Delay resolved
You’re caught up. Close the loop.
Hi Jordan — thank you for your patience. I’m caught up now and can take this on. Want Thursday morning or Friday afternoon?
Backlog cleared
The pile is down. You’re free again.
Hi Alex — thank you for your patience while I cleared the backlog. I’m free again — reply with what you need and I’ll get you a time.
Waiting on parts
Parts landed. Ready to finish.
Hi Jordan — thank you for your patience. The part came in today. I can finish Wednesday or Thursday — which works better?