The news and your last day
Regular clients.
Hi Alex — I wanted you to hear it from me first: I’m closing my business at the end of November. My last day of visits is Friday, November 27. Thank you for being such a great client.
Closing my business / retiring
Telling regular clients you’re closing is hard, and a clear text makes it easier on both sides. Give the last day you’re working, what happens to anything already booked or prepaid, and whether you can point them to someone else. Send it with plenty of notice, a few weeks if you can.
Only recommend someone you actually trust. If clients prepaid for future visits, say exactly how you’ll refund or finish them.
When to use this
- You’re retiring or moving away.
- You’re taking a full-time job and stopping client work.
- You’re closing for good, not just pausing for a season.
- Not for a temporary break — use Pause a standing schedule or Winter hours.
What happens to booked visits
Already scheduled.
Hi Jordan — your visits through November 20 are still on. Anything booked after my last day is canceled, and I won’t charge for those.
Prepaid work
Refund or finish.
Hi Alex — you have two prepaid visits left. I can fit both in before November 27, or I can refund the $160. Which would you prefer?
Passing you along
If you trust someone.
Hi Jordan — if it helps, I’d recommend [Name] at [phone]. I’ve known them for years and they do careful work. No pressure at all.
Final thank-you
Last visit.
Hi Alex — today was my last visit. Thank you for trusting me in your home all these years. Wishing you all the best.
How to send it
Copy one message, swap in the real name and details, and send from your own phone or email. Keep it to a few sentences. If they need a different topic, use a Related link below instead of mixing two subjects in one text.