Declined after the work
The job is done. The charge isn’t.
Hi Alex — the card on file didn’t go through for Thursday’s $95. Can you try another card, or a transfer? The work is done; this is just the payment.
Card didn’t go through
You already ran the card. It failed. This is not a first invoice, and it isn’t a weeks-old overdue nudge. It’s the decline. Card-declined text is about a failed charge right now.
Name the amount. Don’t invent a late fee.
When to use this
- You ran the card; it failed.
- Not a first Invoice sent and not an old Overdue chase.
- Ask for another card or method without blaming them.
- Don’t retry endlessly without telling them.
Tried again
You already retried. Same result.
I ran the card again this morning and it was declined. No extra fee. I just need a different way to take the $180.
Processor said no
Keep it factual. They can reply with another method.
Payment didn’t clear — the processor said the card was declined. Reply with another card or a transfer and I’ll close it out.
Try another card
Simple retry.
Hi Jordan — the card on file was declined. Can you try another card or Venmo the $120 when you have a second?
Hold the booking
Payment required to keep the slot.
Card didn’t go through for the deposit. I can hold Friday until tomorrow noon — after that I’ll release the slot.
How to send it
Copy one message, swap in the real name and time, and send from your own phone or email. Keep it to a few sentences. If they need a different topic, use a Related link below instead of mixing two subjects in one text.